Privacy Policy.

Last Updated: 19/12/2025

This Privacy Policy explains how Luminari Creative Studio (“we,” “our,” or “us”), owned and operated by Think Tank Technologies, collects, uses, discloses, and protects your information.

By accessing our website, engaging our services, or interacting with us in any manner, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name

• Email address

• Phone number

• Company or organization details

• Billing and payment information

• Information submitted through contact forms, project briefs, chats, or email communications

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• Device type and operating system

• Browser type and version

• Pages viewed and time spent on pages

• Referring URLs

• Cookies and similar tracking technologies

1.3 Project & Content Data

When you engage us for creative, design, development, or marketing services, we may receive or generate project-related data, including:

• Brand assets and design materials

• Website, marketing, or advertising content

• Images, videos, and other media files

• Technical specifications and requirements

• Login credentials or system access (only when strictly required for project execution)

2. How We Use Your Information

We use collected information for the following purposes:

• To provide creative, branding, design, development, and marketing services

• To communicate regarding inquiries, proposals, projects, updates, and support

• To process invoices, payments, and contractual obligations

• To improve website functionality, performance, and user experience

• To personalize services, recommendations, and proposals

• To maintain security and prevent unauthorized access or misuse

• To comply with legal, regulatory, and contractual obligations

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share information only under the following circumstances:

3.1 Service Providers

We may share limited information with trusted third-party service providers who assist us with:

• Website hosting and infrastructure

• Payment processing

• Project management and collaboration tools

• Email and communication systems

• Cloud storage and backups

All service providers are contractually obligated to protect your data and use it solely for authorized purposes.

3.2 Legal Requirements

We may disclose information if required to:

• Comply with applicable laws or regulations

• Respond to lawful government or regulatory requests

• Protect our legal rights, property, business interests, or users

4. Advertising & Analytics (Meta Ads & Google Ads Compliance)

We use third-party advertising and analytics platforms, including Meta Platforms, Inc. (Facebook and Instagram Ads) and Google LLC (Google Ads and Google Analytics), to promote our services, measure performance, and optimize marketing efforts.

4.1 Data Collection for Advertising

These platforms may collect or receive data through:

• Cookies and similar tracking technologies

• Pixels (including Meta Pixel and Google Ads conversion tags)

• Device identifiers

• IP address and browser information

• Pages visited and interactions on our website

Data may be collected directly by these platforms or shared by us.

4.2 Use of Advertising Data

Advertising and analytics data is used to:

• Measure ad performance and conversions

• Optimize advertising campaigns

• Deliver relevant or interest-based advertisements

• Build remarketing, custom, or lookalike audiences

• Analyze website usage and engagement

We do not use advertising data to personally identify individuals.

4.3 Remarketing & Custom Audiences

We may use:

• Meta Custom Audiences

• Meta Lookalike Audiences

• Google Ads Remarketing

These tools allow us to display ads to users who have previously interacted with our website or content, in accordance with Meta’s and Google’s policies.

4.4 User Choices & Opt-Out

You can control or limit personalized advertising by:

• Adjusting ad preferences in your Facebook or Instagram account

• Adjusting ad settings in your Google account

• Managing cookies through your browser settings

• Using tracking-restriction or ad-blocking tools

Disabling cookies may affect website functionality and advertising relevance.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Ensure proper website functionality

• Analyze website traffic and performance

• Improve user experience

• Support advertising, remarketing, and analytics efforts

You may disable cookies in your browser settings; however, certain site features may not function correctly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against:

• Unauthorized access

• Loss or destruction

• Misuse or disclosure

• Alteration or tampering

While we follow industry best practices, no online system can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Deliver contracted services

• Maintain client relationships

• Meet legal, accounting, or regulatory requirements

You may request deletion of your data, subject to applicable legal obligations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request corrections or updates

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent

• Request a copy of your personal data

To exercise these rights, contact us at:
hello@luminari.lk

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date. Continued use of our website or services constitutes acceptance of the revised policy.

12. Contact Information

For questions, concerns, or requests related to this Privacy Policy or data handling practices, contact:

Luminari Creative Studio
Owned by: Think Tank Technologies
Email: hello@luminari.lk