Terms of Use.

Last Updated: 19/12/2025

These Terms of Service (“Terms”) govern your access to and use of the website, services, and deliverables provided by Luminari Creative Studio (“we,” “us,” or “our”), owned and operated by Think Tank Technologies.

By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree, you must discontinue use of our services immediately.

1. Services Provided

Luminari Creative Studio provides professional digital services, including but not limited to:

• Branding and visual identity design

• UI/UX design

• Website and application design & development

• SEO and digital optimization

• Social media and content creation

• Marketing and creative consulting

The exact scope, deliverables, timelines, and pricing for each engagement are defined in written proposals, quotations, invoices, or mutually agreed communications.

2. Project Engagement & Client Responsibilities

To ensure timely and effective project delivery, you agree to:

• Provide accurate, complete, and timely information

• Supply all required content, assets, access credentials, and approvals

• Review and respond to deliverables within reasonable timeframes

• Ensure that all materials you provide do not infringe third-party rights

Delays caused by missing content, late feedback, or unresponsiveness may result in extended timelines. We are not responsible for delays caused by client-side actions or inaction.

3. Payments & Billing

3.1 Payment Terms

• Payment schedules are defined in the agreed proposal or invoice

• Most projects require a non-refundable advance payment before work begins

• Final deliverables, access, or deployments are provided only after full payment is received

3.2 Late Payments

Late or overdue payments may result in:

• Paused or suspended work

• Withheld deliverables or system access

• Additional administrative or delay fees

3.3 Refund Policy

Due to the nature of creative and digital services, all payments are non-refundable, unless explicitly stated otherwise in writing.

4. Revisions & Scope Changes

• Included revisions are defined in your project agreement

• Requests beyond the agreed revision limit may incur additional charges

• Any change in scope, features, or direction after approval is treated as new work, not a revision

5. Ownership & Intellectual Property

5.1 Client Rights

Upon full and final payment, you are granted rights to use the final approved deliverables for their intended purpose, unless otherwise stated in writing.

5.2 Our Rights

We retain ownership of:

• Draft concepts and unused designs

• Working files and internal documentation

• Raw or editable source files (e.g., AI, PSD, Figma, code repositories) unless explicitly included

Editable or source files may be provided at an additional cost if not part of the original scope.

5.3 Portfolio & Promotional Use

We reserve the right to showcase completed work in:

• Portfolios

• Case studies

• Websites and social media

• Marketing and promotional materials

If confidentiality is required, this must be requested in writing before project completion.

6. Website Development & Technical Services

For website or application-related services:

• Hosting, domains, email, licenses, and third-party tools are billed separately unless stated otherwise

• We are not responsible for third-party service outages, hosting failures, or platform downtime

• Ongoing maintenance, updates, or support are not included unless a maintenance plan is purchased

• Access credentials provided to us are handled securely but must not be shared or misused

7. Marketing, SEO & Social Media Disclaimer

Digital marketing, SEO, and social media results are influenced by third-party platforms and external factors.

We do not guarantee:

• First-page search rankings

• Specific follower or engagement growth

• Sales, leads, or revenue outcomes

• Platform stability or algorithm behavior

We apply industry best practices, but outcomes are not guaranteed.

8. Confidentiality

Both parties agree to keep confidential all non-public business information, project data, and communications shared during the engagement.

This obligation does not apply to information that is publicly available or lawfully obtained from other sources.

9. Prohibited Use

You agree not to:

• Use our services or website for unlawful purposes

• Redistribute or resell our work without permission

• Share internal files, drafts, or materials without consent

• Misrepresent our work as created by another party

• Use deliverables outside the agreed scope

Violation of these terms may result in immediate termination of services.

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages

• Our total liability is limited to the amount paid by you for the specific service

• We are not responsible for data loss, lost profits, platform outages, or third-party failures

All services are provided “as is” and “as available.”

11. Termination

We may suspend or terminate services if:

• Payments remain unpaid

• Client communication ceases for 14 consecutive days

• These Terms are violated

• The project scope materially changes without agreement

All work completed up to the termination date remains payable.

12. Third-Party Tools & Links

Our services may involve third-party platforms, plugins, or tools.
We are not responsible for the availability, reliability, security, or data practices of third parties.

Use of third-party services is at your own risk.

13. Changes to These Terms

We reserve the right to update these Terms at any time.
Revisions will be posted on our website, and continued use of our services constitutes acceptance of the updated Terms.

14. Contact Information

For questions regarding these Terms of Service, contact:

Luminari Creative Studio
Owned by: Think Tank Technologies
Email: hello@luminari.lk